It answers questions, checks order status and follows up — on WhatsApp, your website and email, around the clock. With your real data, and it hands off to a person the moment it should.
Most chatbots reply with canned menus and get customers stuck. Ours reads your real data, resolves the case, and only escalates when a person is truly needed.
Answers come from your catalog, prices, policies and real order data — never from the model's imagination. A wrong answer costs you a customer; here it doesn't happen.
Order status, tracking, returns, opening hours, product questions — it closes the case end to end, so your team only sees what really needs them.
When a case needs a person, it hands over in the same inbox with full context. Your agent picks up where the bot left off — no repeating.
Nights, weekends and peak hours covered. Customers get an answer in seconds instead of waiting for opening time.
WhatsApp, web chat and email in a single inbox you open from your phone or the web. No juggling apps.
Understands and replies in the customer's language, by message or voice note. Support customers worldwide from one line.
Every conversation, resolution and handoff is logged, so you know what customers ask and where your team's time really goes.
The same agent that solves a problem can recommend, quote and close the sale — and leave the real order in your store or ERP, ready to ship.
When the customer confirms, it creates the real order in your store (Shopify) and, if you use one, in your ERP (SAP) with electronic invoicing.
Re-engages quiet customers and abandoned carts on its own, at the right moment — no manual chasing.
Official WhatsApp (Meta) connection. No shady methods that get your business number banned overnight.
Connect your WhatsApp, load your FAQs and data, and turn the agent on. No code, no long onboarding. Start free for 7 days.
It's an AI agent that answers your customers automatically — questions, order status, returns and follow-ups — on WhatsApp, your website and email, 24/7. B3TA answers with your real data and hands off to a person when it should, so it doesn't invent answers.
No. It answers only from your loaded data — catalog, prices, policies, order status. If it doesn't know something, it hands the customer to a person instead of guessing.
Yes. It reads the real order in your store or ERP and tells the customer where it is, when it ships and how to return it — no waiting for an agent.
Yes. When a case needs a person, or the customer asks, it hands the conversation to your team in the same inbox, with the full context. When your agent replies, the bot steps aside.
WhatsApp, web chat and email — all in one inbox. You reply from your phone or the web, and the bot handles the rest.
Plans start at 49 USD per month with a 7-day free trial. The AI and WhatsApp messages are billed at cost, directly to Google and Meta, with no markup.